MultiArray Privacy Policy

We respect your privacy
MultiArray Pty Ltd respects your right to privacy and this policy sets out how we collect and treat your personal information.
"Personal information" is information we hold which is identifiable as being about you.

What personal information we collect
We may collect the following types of personal information from you:

  • name
  • address
  • phone number
  • email address
  • information about the goods or services you have ordered
  • information from enquiries you have made
  • communications between us

Collecting through our website
We may also collect and store information about your visit to this website, including:

  • the name of the domain from which you accessed the internet;
  • the date and time you accessed the website;
  • the internet address of the website from which you linked directly to the website; and
  • the pages you accessed while visiting the website

This information does not in itself identify individuals and is used to measure the number of visitors to the website and how it was navigated. This information assists us to make the website more useful to you.

How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

Use of your personal information
We may use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
If at any stage you decide that you do not wish to receive such material, please let us know by following the Opt-Out procedure below and we will ensure that your name is removed from our contact list.

Disclosure of your personal information
We will not disclose your personal information to any third party without your permission

Protection of your Personal Information
This online service is hosted in Australia in secure, accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
We all take reasonable steps to protect your personal information. However we are not liable for any unauthorised or criminal access to this information.

Access to your personal information
You can access and update your personal information by contacting us on +61 1300 720 881 emailing info@multiarray.com. We may charge a reasonable administration fee for this access.

Direct Marketing
From time to time we may use your personal information to provide you with current information about real estate, offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company with whom we are associated.
If you do not wish to receive marketing information, you may at any time decline to receive such information by telephoning us on 1300 720 881 or by emailing us at info@multiarray.com
If the direct marketing is by email you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.

Opt-Out procedure
In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us. If our correspondence is in the form of an e-mail, we will attach simple instructions on how you can unsubscribe from our mailing list. In any event you can opt-out from receiving marketing or promotional material from us by emailing us at info@multiarray.com or by contacting us by mail or telephone and asking to be removed from our mailing list.

Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 1/146 Marsden St, Parramatta NSW 2150. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Policy Changes
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

Website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service to users.

Cookies
As is very common for companies, we may use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We may use cookies to improve the experience of people using our website.
Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites

Google Analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy - external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google - external site.

This policy was updated on February 1, 2016

Contact us
Contact us about your privacy concerns.

info@multiarray.com

Alternatively, you can write to us at:

Website  Manager
MultiArray Pty Ltd
PO Box 710,
Parramatta NSW 2124
Australia

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